Refund policy
Cancellation Policy:
- If you need to cancel an order, please do so before it is shipped. Once the product is shipped, it cannot be canceled using our website.
Return Policy:
- Return/Exchange is available for selected products only. Please refer to the product page on our website for return information. The return policy of a product may be changed without prior notice.
- Customers can return products within 3-days of delivery if the product is damaged or has a size issue.
- If our pick-up service is not available at your location, you will need to self-ship the product to our office address.
- Return/Exchange charges may apply on a case-by-case basis.
- An unpacking video is mandatory for customer returns. Without an unpacking video, returns will not be accepted. We recommend making a video of the product while opening it.
Note for Return:
- Items should be unused and unwashed for hygiene reasons.
- The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
- Customized products cannot be returned or exchanged.
- Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.
Refund Policy:
- Refunds will be processed within 24-hours after we receive the returned product and it passes our quality check.
- The refund amount will be credited to the original payment method used at the time of purchase.
Indian Operational Address:
Shivam Hall 1, Pedak Rd Brahamaniyapara, New Shakti Society Pedak Road Shakti Society Arya Nagar, 360003 Rajkot Gujarat, India.